retreat faq's - Yogando

retreats faq's

any questions? we've got answers

accommodation

1what are the accommodations like?

accommodations depend on your customized itinerary. We never stay at hostels or hotels below 4 stars. We strive to create an experience that ensures comfort, quality and safety

2who am I rooming with?

if you travel solo, we will match you with someone of the same gender unless you request a roommate. To request a roommate, make sure both you and your roommate add each other's names to the "Special Requests" section at booking or email at contact@yogandoretreats.com

3what if I can no longer travel?

your down payment is fully refundable until your spot is confirmed. Once your spot is confirmed you can cancel or transfer to a different trip for a fee and receive a Trip Credit for your remaining down payment up until 60 days prior to departure

activities

1do I need to participate in all the listed activities?

not at all. However, if you signed up for a listed activity and you cannot attend that day, we will not refund your payment

attendance

1what if I arrive late for my trip?

we understand that things can happen and that flights can be delayed. In general we will not be able to refund you for your trip paid, for any nights you are delayed. Please, promptly inform the person of our team who is on site and who can reschedule airport pick up and how to join the group

2what is not included in the retreat?

flights, insurance, gratuities, alcoholic beverages, wine

3what type of excursions and tours are provided?

since we customize all our retreats, activities depend on the retreat theme and on the hosts requests

4how many attendees on each trip?

retreats can cap between 10 to 15 travellers but it changes from trip to trip

5where do I meet everyone?

the trip brochure listing the detailed itinerary will be released at least 3 weeks prior to your trip start date including hotel and airport transfer information

also, before your trip, you’ll be invited to a group chat in what’s app to meet the other travellers and start exchanging information

payments

1is a down payment required?

a 25% down payment is due at the time of booking

The down payment is refundable until your spot is confirmed at which time it becomes non-refundable (you will receive an email when your spot is confirmed)

The remaining balance will be charged 60 days prior to the retreat departure, unless you have agreed on a payment plan. If you book within 60 days from trip start, the full amount will be due at booking, but still refundable until your spot is confirmed
See all of our terms & conditions

2what is your cancellation policy?

See all of our terms & conditions Our cancellation policy is as follows: Your spot is pending: The 25% down payment is fully refundable Your spot is confirmed: The 25% down payment is non-refundable 60 days or less before trip start: 100% non-refundable

3when will my spot be confirmed?

when the trip reaches the minimum amount of attendees. We recommend not booking a flight until your spot is confirmed

trip

1what is included in the retreat?

We generally include accommodations, listed meals, your wellness classes, workshops, and guided activities relevant to the theme of your retreat. If listed, we also include ground transportation